Privacy Policy

This Policy applies to personal data we collect through the Website, our demo and trial request forms, email and messaging channels, and in the course of providing our services. By using the Website or submitting your information to us, you acknowledge the practices described in this Policy.

We may collect the following categories of personal data:

• Identity and contact details such as your name, business email address, telephone or mobile number, company name, job title, and country.
• Enquiry and assessment information you provide through our forms, including the AI Readiness Check responses and demo or trial requests.
• Correspondence and support records when you contact us by email, phone, or messaging.
• Technical and usage data such as IP address, browser type, device information, pages viewed, and referring URLs, collected automatically through cookies and analytics tools.

We collect personal data directly from you when you complete a form on the Website, request a demo or trial, subscribe to updates, or communicate with us. We also collect certain data automatically through cookies and similar technologies, and we may receive data from trusted partners where you have consented to such sharing.

Subject to the PDPA, we use personal data to:

• Respond to your enquiries and provide requested demos, trials, quotations, and reports.
• Deliver, operate, maintain, and improve our products and services.
• Send you service communications and, where you have consented, marketing updates about our solutions and events.
• Perform analytics to understand how the Website is used and to enhance user experience.
• Comply with applicable laws, regulations, and legitimate business or contractual obligations.
• Detect, prevent, and address security incidents, fraud, or misuse.

Where required under the PDPA, we collect, use, and disclose your personal data only with your consent, or where such collection, use, or disclosure is permitted or required by law. By submitting your personal data to us, you consent to its use for the purposes described in this Policy. You may withdraw your consent at any time (see “Your Rights” below), subject to legal or contractual restrictions and reasonable notice.

We do not sell your personal data. We may disclose personal data to:

• Service providers and processors who support our operations (for example cloud hosting, analytics, and communications providers), under appropriate confidentiality and data-protection obligations.
• Professional advisers, auditors, and regulators where reasonably required.
• Authorities or other parties where disclosure is required by law or to protect our rights, safety, or property.

Some of our service providers may store or process personal data outside Singapore. Where we transfer personal data overseas, we take reasonable steps to ensure the recipient provides a standard of protection comparable to that required under the PDPA.

The Website uses cookies and analytics tools, including Google Analytics, to understand usage and improve our services. You can manage or disable cookies through your browser settings, although some features of the Website may not function properly as a result.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, or disposal. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may:

• Request access to the personal data we hold about you and information about how it has been used or disclosed.
• Request correction of inaccurate or incomplete personal data.
• Withdraw your consent to our continued collection, use, or disclosure of your personal data.

We will respond to your request within a reasonable time in accordance with the PDPA. A reasonable fee may apply to certain access requests.

If you have any questions, requests, or concerns about this Policy or how we handle your personal data, please contact our Data Protection Officer at support@maritechsoftware.com.

Maritech Software Pte. Ltd.
BLK 785D Woodlands Rise, #02-60
Singapore 734785

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes constitutes acceptance of the revised Policy.

This Policy is governed by and construed in accordance with the laws of the Republic of Singapore.